Please note, the standard delivery is NOT INSURED

Delivery of items that are of high value, we strongly recommend the superior delivery service which is insured up to a value of £100.

We can arrange for high value items of over £100 to be insured at an extra cost to the buyer – please contact us immediately at sales@thewhiskytrader.co.uk for a quotation. For example a (£2500 item the extra insurance would be £87).

£2500 is the highest amount that any 1 item can be insured for by any third party delivery company.

Any items over the value of £500 we strongly recommend that the buyer should collect the item or items in person from our premises purely at the buyers own expense.

Our items will be packaged using corrugated cardboard boxes, with an air shock bottle pack, foam inserts and loose fill chips with fragile tape on the outer box at the expense of The Whisky Trader Ltd.

These are the terms and conditions of the third party delivery company to pay out on a claim if the item arrived damaged on TRANSIT.

We require someone aged 18 or over to be present at the delivery address

To sign for acceptance of the goods. Goods are despatched by a third party parcel delivery company and their terms and conditions apply.

WHISKY IS SENT ENTIRLY AT THE BUYERS OWN RISK AS THE WHISKY TRADER IS UNABLE TO GUARANTEE SAFE DELIVERY.

RETURNS

We will accept the returns of goods, and issue a full refund, when the goods received are clearly different from those ordered.

The recipient has to notify us within 24 hours of receipt .

Goods shall not be returned unless and until the customer or recipient

Has advised The Whisky Trader (sales@thewhiskytrader.co.uk) and The Whisky Trader has accepted the return of the goods, in which case only, The Whisky Trader will be responsible for the cost of transit by the method specified by us.

Refunds will be credited back to your account upon our receipt of goods.

Returns to:

TheWhiskyTrader.co.uk

Storage Giant, The Court House, Oldbury Ringway Oldbury, West Midlands, B69 4JN

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